If something went wrong, let's start with the following steps:
Update your browser or app to the latest version
Disable any firewall or VPN
Turn off all browser extensions except for your wallet, including Google Translate or pop-up blockers
Clear your cache
Try the same action on an entirely different browser, device, or network
If the problem persists, no worries! Please get back to support@chessarena.com with a detailed description and screenshots of the problem. The description should include your app version or browser name and a few words about what exactly goes wrong. We'll get back to you as soon as we look into the issue 🤓