Terms of Use

Thank you for visiting FIDE Online Arena (chessarena.com) and World Chess (worldchess.com). By using these websites you agree to comply with and be bound by the following terms and conditions, which together with our Privacy Policy govern our relationship with you in respect to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The terms 'World Chess Events Limited', FIDE Online Arena, FOA, or 'us' or 'we' refers to the owner of the websites whose registered office is at Eastcastle House, 27/28 Eastcastle Street, London, United Kingdom, W1W 8DH and/or its affiliated parties. The term 'you' refers to the user or viewer of our website.

  1. The use of these websites is subject to the following terms of use: The content of the pages of these websites is for your general information and use only. It is subject to change without notice.

  2. These websites use cookies to monitor browsing preferences. For more information regarding the use of cookies please refer to Privacy Policy page.

  3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  4. Your use of any information or materials on these websites is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  5. These websites contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited unless specifically stated otherwise.

  6. All trade marks reproduced in these websites which are not the property of, or licensed to, the operator are acknowledged on the website. FIDE trademark is the official trademark of Fédération Internationale des Échecs (fide.com).

  7. From time to time these websites may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  8. On our websites you can purchase paid subscription packages. The price, content and duration of each subscription package are outlined on the subscription page. The subscriptions renew automatically at the end of the subscription period. Before the start of each renewal, the User is sent a reminder notice stating the time remaining in the current billing period. If the User does nothing, their card or payment account will be charged automatically. If you have any issues regarding your subscription or would like to cancel it please contact our Customer support at support@worldchess.com.

  9. We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation.

  10. In case of any violations of our Fair Play Policy, we reserve the right to suspend or terminate your account and revoke your FIDE online Arena title. No payments will be refunded.

  11. If a player is not 100% satisfied with his/her FIDE Online Arena membership, he/she is entitled to a full refund of the membership fee within 15 days from the date of purchase. If a player has paid for an online title during these 15 days, then no refund of a membership fee is possible. Once paid, online title fees and their connected membership fees cannot be refunded.

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