You can cancel or downgrade your subscription anytime from your profile.
You will get a full refund within the first 15 days from the day of your purchase. Please note that if you received a FOA title approved by FIDE within these 15 days, we cannot issue a refund for the first year.
Otherwise, you can cancel or manage your Pro-subscription in your profile: In the menu, choose ‘Membership’. You will see your current status and next billing date.
In you no longer to have a subscription, simply click ‘Don’t renew’ and you will not be billed for the next cycle, and your subscription will automatically downgrade to ‘free’. You will still have access to your game history and will be able to play games without the FOA rating. You will be able to upgrade anytime as well.
Here you can also manage your payment method and change a card if you’d like to make sure your subscription is up-to-date.
If you have any questions, please write to firstname.lastname@example.org or use the messenger on this page to ask any questions.